Privacy Policy
Privacy Policy
We take your privacy seriously. This Privacy Policy explains how Pet Perfect ("we," "us," or "our") collects, uses, shares, and processes your information when you shop with us.
Collection and Use of Personal Data
Personal data is information that can be used to directly or indirectly identify you. We are committed to handling your data with full transparency and only collecting what is necessary to provide you with the best shopping experience for you and your pet.
What Personal Data We Collect
Data you provide: When you create an account, place an order, contact us, or interact with our store, we collect personal data such as your name, email address, shipping address, billing information, and payment details including credit or debit card information.
Data about use of our services: When you visit our website, we may collect information such as your device type, IP address, operating system, browser type, usage data, and approximate location. This helps us improve our website and your shopping experience.
How We Use Your Personal Data
We use your personal data to:
- Process and fulfill your orders
- Communicate with you about your account or purchases
- Improve and develop our products and services
- Send you marketing communications, with your consent
- Monitor for fraud and ensure the security of our platform
- Comply with legal obligations
You may withdraw your consent for marketing communications at any time by contacting us.
Cookies
We use cookies — small pieces of text stored on your browser — to personalize your experience, measure the effectiveness of our campaigns, and keep our platform secure. You can manage your cookie preferences through your browser settings.
Sharing of Personal Data
We do not sell your personal data to third parties. We may share your data with trusted partners who help us operate our store and deliver your orders. Any sharing is done solely to provide or improve our products and services.
Data Security & Retention
We use reasonable technical and administrative security measures to protect your data from unauthorized access. Your personal data is retained only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
Your Rights
You have the right to access, correct, or delete your personal data at any time. You may also restrict or object to the processing of your data, or request it in a portable format. To exercise any of these rights, please contact us and we will respond within 30 days.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal data.
Changes to This Policy
We may update this Privacy Policy from time to time. Continued use of our store after any changes means you accept the updated policy. If you disagree with any changes, please stop using our services and contact us to close your account.
Contact Us
For any privacy-related questions, please reach out to us at support@petperfect.store